Refund Policy

You can request a full refund of a paid plan within 14 days of purchase, provided the event date has not yet passed. No reason needed.

We generally do not refund purchases after 14 days or after the event date has passed, because the service has been delivered. We review requests case by case and may refund where the service did not work as described.

If a technical problem on our side prevents you from using a paid plan and we cannot fix it in reasonable time, or if we discontinue the feature, you are entitled to a refund for the affected event.

Email us from the address on your account with the event name or your order receipt. Polar, our merchant of record, processes the refund back to your original payment method. It usually takes 5 to 10 business days to appear, depending on your bank.

After a refund the event returns to the Free plan and shows the free number of guests in the space. Your invitation and guest data are not deleted unless you ask us to.

This policy does not limit any refund or withdrawal rights you have under the law where you live. Refunds include the taxes you paid on the refunded amount. Currency conversion differences from your bank are outside our control.